Seller Community Forum

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1 answers
0 votes
How do you verify your customer service number?
Hi. I have over 10 items that I want to add to my booth. I keep getting prompted to add them when I log into the selling dashboard. But, when i click on Import, I get an error message that says I need to verify my customer service phone number....

asked about 6 years ago


1 answers
0 votes
I have been charged $25.00 3 times so for the month of may 2019, 5-1, 5-4, 5-6...
I;m not understanding why I'm being charged so much billing for my account? I've been charged 25.00 dollars 3 times so for this month on 5-1, 5-4 and 5-6....

asked about 6 years ago


1 answers
0 votes
Can i purchase postage outside of bonanza
If i want to use Pirate ship for my postage because it is cheaper, how do I do that

asked about 6 years ago


2 answers
0 votes
How can i add listings one at a time from the import tool at the edit page?
Hi all, new here at Bonanza and I have imported almost 300 items and have to edit each one and put them in my booth categories. How do I make each one individual and make it seen by buyers. Seems all I can do is fix them all then list. HELP Thank...

asked about 6 years ago


1 answers
0 votes
Where can i find items i had for sale which i ended or deleted?
Where can i find items I had for sale which i ended or deleted?

asked about 6 years ago


1 answers
0 votes
If an item arrives broken, is there any guarantee or process for a refund?
I have not purchased anything yet, just would like to know beforehand.

asked about 6 years ago


1 answers
0 votes
How do i get the ms office 2016 purchased "license and digital download " product?
I purchased and paid for MS office 2016 but still don't know how to get the product, can you please help? My order (paid via paypal): order #[phone number removed] is on the way! Tracking [URL removed] 8CPNJ-KPGQC-BF39G-PCG2X-3RTK2 order [...

asked about 6 years ago


4 answers
0 votes
I,v been selling on e-bay for 12yrs. but want to try bonanza but cant figure out all the monthly fees
Is there such a thing as listing an item and just paying a final fee for the sale like e-Bay or do I have to pay a monthly fee. Please help if you know

asked about 6 years ago


2 answers
0 votes
How do i get my feedback on etsy to import to bonanza?
I used a CVS file to put my listings on Bonanza from Etsy. I see other people are talking about importing feedback also. How can I do that?

asked about 6 years ago


2 answers
0 votes
How can i change my link on my webstore?
At the bottom of my webstore there is a link which should be [URL removed] but instead it reads like [URL removed] [URL removed] as if I still sell on eBay. How do I change this? Thanks for your help.

asked about 6 years ago


2 answers
0 votes
What should i do to erase all the items that are listed?
It's going to be hard to run a sender for a while. It's hard to respond to incoming orders from time to time, so I'd like to erase all the items that are listed on the list. Where and how should I delete it?

asked about 6 years ago


4 answers
0 votes
Why is usps retail ground no longer available in the shipping calculator?
I was making a change to the listing I have for a lamp in my booth, and while looking at it I noticed there was no shipping method selected. I had the weight and box size in there, but no method was selected, and I knew I had listed it with Retai...

asked about 6 years ago


2 answers
0 votes
How do i turn off the autoresponder?
I used to sell items that required a response. I no longer sell those, but now whenever I sell something it sends that message. How do I turn off/delete the autoresponder.

asked about 6 years ago


4 answers
0 votes
Can i offer “bill me later”
I am new to Bonanza & online selling.Have noticed a couple of sellers are offering the “Bill Me Later” service thru PayPal. I would like to offer that to my customers (if I ever get any) but am not sure how to set this up?Wondering if it’s possibl...

asked about 6 years ago


2 answers
0 votes
Deleting brand names
I am listing an item and when I come to the section that says Brand can you delete a brand and if so, how?

asked about 6 years ago


10 answers
0 votes
How does this compare with ebay?
I recently decided to use a new site instead of eBay. I did this because I am notallowed to sell medical supplies on eBay. How does this compare with eBay?

asked about 6 years ago

2 answers
0 votes
How do delete my profile pic and add a new pic?
i don't like the pic that I posted and can't figure out how to replace it with another pic

asked about 6 years ago


2 answers
0 votes
Oops! changes are needed to complete your order seller not currently accepting offers.
I'm unable to find the setting to turn this feature off. I added the seller's coupon. I don't want to have to purchase the item(s) as a guest checkout as I have an account already. Is there a setting to turn this off? I can't make the purchase ...

asked about 6 years ago


1 answers
0 votes
I bought a shipping label through bonanza and i can't find the option to reprint it
An error occurred and can't find where to print the shipping label I paid for here on Bonanza

asked about 6 years ago